Category: Other stuff
Date: 11 June 2003
Took out policy in 2001. They lost all record of it. Wrote to me in 2003 saying they had found they had lost it. Did I want to continue with it. It would be free for the time they had lost it. Said Yes. This week I phoned up to make a claim. They had lost the policy again. They had lost all record that I had phoned them to confirm I wanted to continue with the lost policy. They are phoning me back.
Good thing about morethan insurance is that a human answers the freephone straight away, no menus.[_shared_elements/comment_on_this_review.htm]